A new brand that meets customers’ needs and expectations for Internet connectivity in Chad
With more than 99% of its customers in the B2B segment and drawing on its experience in the sector since 2006, Prestabist Télécoms decided to launch a new brand called GIGA Entreprise to bring more expertise and innovation, better quality of service at a more affordable cost, greater responsiveness and an available support team to address customers’ concerns and requirements on time.
Presentation of the GIGA Entreprise brand by the CEO of Prestabist Télécoms
Good morning everyone,
We would like to thank you for attending this press conference ahead of the launch of our new brand.
As you know, PRESTABIST Télécom has been present in the Chadian telecommunications market since 2006 as an Internet Service Provider and TV distributor.
Since our creation, we have never stopped working to improve the quality of service provided to our customers. This led PRESTABIST, in 2015, to become the first operator in sub-Saharan Africa to deploy SES’s revolutionary O3b Networks technology, and in 2016 the first Chadian operator to deploy FTTH technology to provide Internet connectivity and related services to our users.
It should be noted that, since our creation, 99% of our customers have been B2B customers, that is, key accounts (diplomatic missions, national and international NGOs, public and private companies, banks, etc.) who are very demanding in terms of quality, service availability and handling of their constraints.
It is with this in mind, and in our constant concern to better satisfy our customers, that we decided to launch the new brand.
This brand will be called GIGA and will include several sub-brands, among them GIGA Entreprise, which we will launch tomorrow evening here at the Radisson Blu, in the banquet hall, from 7 pm.
GIGA Entreprise is a brand dedicated to the B2B segment. It will allow us to better address our customers’ concerns in terms of:
- Quality of service: with GIGA Entreprise, everything is in place to give customers the quality of service they deserve.
- Closer supervision: allowing us to anticipate our customers’ outages thanks to a professional monitoring and diagnostics platform.
- Responsive after-sales support: allowing us to intervene at the customer’s premises within a short time, in line with industry standards.
- Proximity: allowing us to better understand our customers and their needs, and even to support their development with advice.
With the GIGA brand, we promise our customers better quality of service at a reduced and highly competitive cost.
We hope to see you again very soon for the launch of GIGA’s other sub-brands.
Thank you once again for your attention.
